Factors affecting the public higher education institution (PHEI) acceptance of online meetings applications during COVID-19 pandemic: an empirical study

PurposeIn order to ensure effectiveness of staff's performance using online meetings applications during coronavirus disease (COVID-19), having the behavioural intention is mandatory for staff to measure, test, and manage the staff's data. Understanding of Public Higher Education Institution (PHEI) staffs' intention and behaviour toward online meetings platforms is needed to develop and implement effective and efficient strategies. The objectives of this paper to identify the factors that affect staff to use online meetings applications, to develop a model that examining the factors that affect PHEI staff to online meetings applications and to validate the proposed model. This study used a cross-sectional quantitative correlational study with using UTAUT2 model by validating the model and mediating variables to enhance the model's explanatory power and to make the model more applicable to PHEI staff's behavioural intention.Design/methodology/approachThe data were collected in Malaysia from March to May 2021. The survey took place using Google form and was send to PHEI staff for answer. This research particularly chooses PHEI as the location to carry out the research due to two main factors. Statistical analysis and hypotheses were tested using structural equation modelling based on the optimisation technique of partial least squares. SmartPLS software, Version 3.0 (Hair et al., 2010) was used to conduct the analysis. A conceptualised estimation model was "drawn in” the partial least squares structural equation modeling (PLS-SEM) to analyse the consequences of the variables' relationships. In essence, the PLS-SEM simulation was carried out in a model by assessing and computing various parameters that included elements like validity, durability, and item loading. Henseler et al. (2009) suggested a two-step method that includes PLS model parameter computing. This is accomplished by first solving the estimation model in the structural model independently before calculating the direction coefficients. The results of data analysis using SmartPLS findings and interpretation of the data are addressed. The questionnaire was extensively examined to ensure that the data obtained were presented in a clear and intelligible manner, with the use of figures, and graphs.FindingsThis current study found that the usability of the material, the reliability of operating, the impact of the PHEI staff's views on its usage, and finally the familiarity with the online meetings platforms influenced PHEI staff's behavioural intention for adoption and long-term use of online meeting platforms using UTAUT2. The staff's behavioural intention for using online meeting platforms was significantly influenced by the effort expectancy, facilitating conditions and habit of online meeting platforms. There was a clear association between "Habit” and "Behavioural Intention” for the usage of information technology in learning in several studies (El-Masri and Tarhini, 2017;Uur and Turan, 2018;Mosunmola et al., 2018;Venkatesh et al., 2003). As a consequence of the utility of online meeting platforms in daily staff meetings and learning activities, this technology has been adopted.Originality/valueThis study used UTAUT2 and structural equations modelling in this study to assess respondents' perspectives on the use of online meetings platforms in PHEI, since users' perspective is a significant factor in the adoption and acceptance of online meeting applications. Staff's behavioural intention to use online meeting platforms was effectively enhanced by "Effort Expectancy,” "Facilitating Conditions” and "Habit” in this study. The study shows that identifying PHEI staff's perspectives will effectively increase the staff's aversion to utilising online meeting platforms for online meetings purposes.

ZOOMING OUR WAY OUT OF THE FORUM NON CONVENIENS DOCTRINE

The effects of the pandemic have shed light on the evolution of technology in the legal space, including the use of technology in videoconferencing proceedings and facilitating court procedures. Despite the benefits associated with technology, the rapid adoption of videoconferencing proceedings in courts may have unprecedented impacts on the relevance and practicality of the forum non conveniens doctrine. Additionally, the drastically different approaches that federal courts have taken in response to the disproportionate geographic effects of the pandemic may give way to forum shopping. Plaintiffs may be more incentivized to bring their cases to forums that allow for videoconferencing proceedings as a strategic way to circumvent a defendant's potential forum non conveniens argument in a motion to dismiss. This Note argues that videoconferencing technology allows courts to effectively transcend the restrictions of geography while mitigating arguments about the relative convenience of different forums. Creating more uniform rules for videoconferencing proceedings will ensure easier predictability and uniformity in the forum non conveniens analysis. Specifically, this Note recommends that Congress and the courts mandate standardized technological videoconferencing requirements and adopt the original understanding of the forum non conveniens doctrine for lower courts to more explicitly consider the benefits of technology when making a forum non conveniens determination.

Put PEP into Telehealth: An Etiquette Framework for Successful Encounters

Key Words: Telehealth etiquette, webside manner, Advanced Practice Nursing, nursing, telehealth, telehealth education, telemedicine, nursing education, nurse patient experience, telehealth nursing, nursing faculty, telehealth quality Increased utilization of videoconferencing platforms to conduct meetingsand patient encounters has illuminated the need to focus on video etiquette. Telehealth Brief History of Telehealth Telehealth, as defined by the U. S. Health Resources and Services Administration (HRSA), is "the use of electronic and telecommunication technologies to support long-distance clinical health care, patient and professional health-related education, public health, and health administration" (U. S. Department of Health and Human Services [DHHSI. 2021. para 1). [...]the casual use of social media for interpersonal Interactions may have a negative effect on professional telehealth communication by reducing one's empathetic expression (Konrath et al.. Patient-Provider Communication Impact of Communication Communication has long been a key component of education for nursesand Is identified by the National Council of State Boards of Nursing (NCSBN) as fundamental to the practice of nursing (NCSBN. 20131.

Reimagining academic conferences: Toward a federated model of conferencing

What should the post-COVID conference look like? In our attempt to answer this question, we first describe the primary functions and affordances of conferences. Our frank appraisal reveals the breadth of reasons why academics attend conferences, and how conference attendance often blends personal and professional motivations. We also elaborate some of the shortcomings of in-person conferences, spanning personal, professional, and societal concerns. Recent alternative (virtual) formats for convening scholars provide means for alleviating some of these shortcomings, but do not seem entirely up to the task of providing a fully satisfactory solution to all that conferencing can be. Moreover, we extrapolate from prior history and ongoing trends to predict that technological solutionism to conferencing is likely to unleash both positive and negative dynamics, some of which will exacerbate current ills in our profession. We then sketch out a values-based approach that can serve as a basis for reimagining academic conferences. This vision promotes a federated model of conferencing, grounded in principles of inclusion, diversity, community, and environmental stewardship. (PsycInfo Database Record (c) 2023 APA, all rights reserved)

eCOVID-19: Development of ontology-based clinical decision support system for COVID-19

Introduction: Humankind is passing through a period of significant instability and a worldwide health catastrophe that has never been seen before. COVID-19 spread over the world at an unprecedented rate. In this context, we undertook a rapid research project in the Sultanate of Oman. We developed ecovid19 application, an ontology-based clinical decision support system (CDSS) with teleconference capability for easy, fast diagnosis and treatment for primary health centers/Satellite Clinics of the Royal Oman Police (ROP) of Sultanate of Oman. Material and Methods: The domain knowledge and clinical guidelines are represented using ontology. Ontology is one of the most powerful methods for formally encoding medical knowledge. The primary data was from the ROP hospital's medical team, while the secondary data came from articles published in reputable journals. The application includes a COVID-19 Symptom checker for the public users with a text interface and an AI-based voice interface and is available in English and Arabic. Based on the given information, the symptom checker provides recommendations to the user. The suspected cases will be directed to the nearby clinic if the risk of infection is high. Based on the patient's current medical condition in the clinic, the CDSS will make suitable suggestions to triage staff, doctors, radiologists, and lab technicians on procedures and medicines. We used Teachable Machine to create a TensorFlow model for the analysis of X-rays. Our CDSS also has a WebRTC (Web Real-Time Communication system) based teleconferencing option for communicating with expert clinicians if the patient develops difficulties or if expert opinion is requested. Results: The ROP hospital's specialized doctors tested our CDSS, and the user interfaces were changed based on their suggestions and recommendations. The team put numerous types of test cases to assess the clinical efficacy. Precision, sensitivity (recall), specificity, and accuracy were adequate in predicting the various categories of patient instances. Conclusion: The proposed CDSS has the potential to significantly improve the quality of care provided to Oman's citizens. It can also be tailored to fit other terrifying pandemics. © 2022, Published by Frontiers in Health Informatics.

Use of digital tools for social engagement in remote learning during the COVID-19 pandemic: a case study of a South African university

Digital tools have evolved into a way of life, and as a result, they have become a growing area of interest for academics who research teaching and learning. Scholars increasingly agree that because digital tools affect human-to-human connection, a greater emphasis on understanding their function in engagement from an interdisciplinary viewpoint is required. However, there does not appear to have been much research on how these tools facilitate social engagement, especially in teaching and learning. This mixed methods study employs a case-study design and explores how digital tools help or hinder social engagement in teaching and learning at a South African-based tertiary institution. A questionnaire consisting of open and closed questions was used to collect data from 88 students from four academic departments at a University of Technology (UoT): Media, Retail and Business Management, Entrepreneurship, and Food Science. Based on the concept of social engagement and the uses and gratifications theory, this interdisciplinary project examines how different fields employ digital tools for social engagement. Some of the findings are that of the communication technologies considered, WhatsApp (97%), video conferencing via Blackboard Collaborate (96.6%) and blackboard course content (95.5%) were the top three ranked tools. Further, WhatsApp was the preferred digital tool for communication with lecturers and peers, while Blackboard was the preferred platform for accessing course materials such as readings and videos. Other than video conferencing platforms such as Zoom, Blackboard Collaborate and YouTube, students use digital tools for engagement with peers. For example, around a quarter of students who used Blackboard Discussion Forums reported engaging with each other. From the qualitative reflections, the study found that students were communicating more with their lecturers through digital tools. Despite having access to lecture recordings, there was still a sense that the educational experience was not as engaging as students wanted it to be because of the lack of in-person engagement.

Status, Challenges and Trends in Videoconferencing Platforms

Although videoconferencing platforms were a growing market even before the Covid-19 pandemic, they became very popular and widely used within weeks of the beginning of the pandemic. The compulsion of social distancing, lockdown, the need to work from home have led to an exponential demand for videoconferencing applications and an adaptation of the way we carry out our current activities such as work, decision-making, communicating with family and colleagues, or education. With the diversification of the categories of users of videoconferencing systems and the contexts in which they were used, many other needs have emerged and the demand to adapt these platforms, both in terms of ease of use and functionality, as well as security. Videoconferencing systems are no longer meant only for decision-makers or trainers, but also for general public. This paper reviews various data regarding the use of videoconferencing systems in recent years, a number of problems encountered by users, and expected trends in the future.

Network Load Balancing in Teleconferencing Systems

Load balancing techniques are useful for efficient networking systems. In teleconferencing systems, it is not an easy job to balance the loads and obtain efficient performance. The current study tries to suggest a network-based approach for load balancing in teleconferencing systems. The aim is to make use of the concepts of graph theory in practicing and simulating teleconferencing systems. In the suggested approach, each computer in the network is considered as a vertex, an edge will be created between two vertices if they are accessible to each other. The weight of the edge between the two computers specifies the cost of access from one vertex to another. The task of transferring happens between the shortest ways of the two nodes taking into consideration the deadline time of the tasks. In terms of the number of the missed deadline tasks, the proposed approach reflected effectiveness in comparison with other approaches. Using the proposed, it is guarantee to obtain a smooth conferencing among users, which is beneficial for the teleconferencing and e-learning as well. Finally, this proposed method is useful for securing smooth conferencing during further lockdown situation (i.e., COVID situation).

COVID times make ‘deep listening' explicit: changing the space between interviewer and participant

This article draws on the research project Post-abortion narratives shared by Perth women via face-to-face interviews. The project was subsequently disrupted by the arrival of COVID-19 in Perth, Australia, making it necessary to conduct interviews via video call. The experience of using an online platform to conduct interviews became an opportunity to consider more carefully the practice of ‘deep listening'. This kind of listening involves creating an emotional connection with the participant so that the interviewer is able to hear multiple layers of meaning and context. It includes listening mixed with perception in which one can hear the emotions of the other. In a paradigm where the interview is seen as an interaction between two embodied individuals and the interviewer herself is the instrument of research, this article examines the communication that occurs in the space between two co-present, embodied individuals and explicates the practice of deep listening. While interviewing via video call is an excellent tool, I argue that a layer of meaning is removed by the technological medium, which impacts the researcher relationship and thus the ability to listen deeply.

Student satisfaction and perceived learning in an online second language learning environment: A replication of Gray and DiLoreto (2016)

The current study is an approximate replication of Gray and DiLoreto's (2016) study, which proposed a model predicting that course structure, learner interaction and instructor presence would influence students' perceived learning and satisfaction in online learning, with student engagement acting as a mediator between two of the predictors and the outcome variables. Using mixed methods, the current study investigated whether Gray and DiLoreto's model would be able to explain the relationships among the same variables in a computer-assisted language learning environment. A mediation analysis was conducted using survey responses from a sample of 215 college-level students, and qualitative analysis was conducted on the survey responses from a subsample of 50 students. Similar to Gray and DiLoreto's study, positive correlational relationships emerged between the variables. However, the model proposed by Gray and DiLoreto did not fit our data well, leading us to suggest alternative path-analytic models with both student engagement and learner interaction as mediators. These models showed that the role of course organization and instructor presence were pivotal in explaining the variation in students' perceived learning and satisfaction both directly and indirectly via student engagement and learner interaction. Moreover, qualitative analysis of students' responses to open-ended questions suggested that from students' perspectives, course structure was the most salient factor affecting their experiences within online language learning contexts, followed by learner interaction, and then by instructor presence.

COVID Lockdown: Impact on Young Children's Life

COVID-19 pandemic has impacted the lives of everyone from young children to the aged. Children especially preschoolers are highly energetic and love to go to school and do different types of activities. But because of corona pandemic lockdown, they only have their parents and siblings to interact with, play with, and do all other different types of activities. This qualitative study was conducted to explore the different types of changes that occurred in the lives of preschoolers and how their parents' roles, responsibilities got influenced, and how they were handling their young children during this trying time of being confined at home. The objectives of the study were to explore that how children at home during the time of the pandemic spent their time and to map the changes in their routine life and its effect on their life and development along with this it was also tried to document the ways in which parents are engaging children during this pandemic. Interviews were conducted through audio and video calls. The responses were subjected to thematic analysis. The key findings highlighted that education plays a significant role in preschoolers but because of the negative impact of screen time parents were not interested in online classes. The children have become more engaged in digital media due to being confined at home without school for a long duration of around ten months and because of this the aggression level has increased as they had a low social development environment, and no peer at all.

Pre-schoolers' Changing Behaviour during the COVID Pandemic: Parents' Experiences

The COVID-19 pandemic has sparked a global catastrophe that has had a detrimental impact on people's daily lives. Children have suffered as a result of being confined to their homes constantly. Preschoolers in particular are quite active and like attending school and participating in a variety of extracurricular activities. But, because of the corona pandemic lockdown, they are limited to engaging in play and other activities with their parents and siblings. This qualitative study was conducted to find the changes that parents of preschool children felt in their children's behavior and how they were handling them during this trying time of being confined at home. The objectives of the study were to explore that the preschool children being at home during the time of the pandemic how got changed in their behavior as well as the changes in their routine life, along with this it was also tried to document the ways in which parents are managing them during this pandemic. Interviews were conducted through audio and video calls. The responses were then analysed thematically. The main conclusions emphasised the significance of early childhood education for the development of children's manners. Young children's behaviour is greatly influenced by preschools in their daily lives. The kids' increasing usage of digital media is a result of their extended home absence from school, and their increased hostility is a result of their lack of peers and low social development setting.

Is Virtual Communication Possible in Intergenerational Programs? The SIMUL Project

Intergenerational relationships are becoming increasingly rare. Thus, intergenerational programs are a strategy to establish relationships between generations. This article describes the socio-educational experience of the third edition of the SIMUL Intergenerational Project of the Education Service of the Cabildo Insular de Tenerife and the University of La Laguna, developed virtually during the COVID-19 pandemic. The following questions arise: Can an intergenerational project be developed through virtual meetings? What are the socio-educational experiences gained during the Intergenerational Project (academic year 2020–2021) by young and older participants? The evaluation of the application and development of the project showed high participant satisfaction;however, communication barriers derived from the virtual modality were detected. It could be concluded that while face-to-face modality is more effective for the development of the experience, the virtual approach is only interesting when certain requirements and strategies for the virtualization of intergenerational meetings are met. For these types of programs to be successful from a virtual approach, it is essential to plan spaces for informal encounters that enable knowledge and exchange as a basis for the establishment of intergenerational relationships. A requirement in these virtual meetings is that each participant has his or her own device to participate in these meetings.

A videókonferencia-alkalmazások biztonsági kockázatai 1

Az új típusú koronavírus számos területen gyorsította fel a digitalizációt. A globális pandemia egyik jellegzetes képe az online értekezletekhez kötheto. Az állami és piaci szervezeteknek, az oktatási intézményeknek szinte egyik napról a másikra kellett átállni távoli munkavégzésre, digitális oktatásra, ami a különbözo videókonferencia-alkalmazások használatának megugrásával járt együtt. A Covid-19 azonban nem csupán a társadalmi funkciók fenntartásában okozott komoly kihívásokat;a kieroltetett digitalizáció emergens fenyegetettségeket is okozott a kibertérben. A videókonferenciaalkalmazások a fentiekbol következoen számos biztonsági kockázatot rejtenek magukban adatvédelmi és információbiztonsági aspektusból. Jelen tanulmány ezeket a kockázatokat kívánja bemutatni a technológia, illetve a humán tényezo szempontjából, valamint a jó gyakorlatok elvét követve megoldási javaslatokat is felvázol.Alternate abstract:A new type of coronavirus has accelerated digitisation in many areas. A common image of the global pandemic relates to online meetings. Government and business organisations and educational institutions had to adopt distance working and digital education from one day to the next, accompanied by a boom in the use of various video conferencing applications. However, Covid-19 created serious problems in maintaining social functions, and the forced digitalisation also created emergent cyber threats. Consequently, video conferencing applications raise several security risks from a privacy and information security perspective. This paper aims to present these risks from a technology and human factor perspective and to outline possible solutions based on best practices.

Detecting Parallel Covert Data Transmission Channels in Video Conferencing Using Machine Learning

Covert communication channels are a concept in which a policy-breaking method is used in order to covertly transmit data from inside an organization to an external or accessible point. VoIP and Video systems are exposed to such attacks on different layers, such as the underlying real-time transport protocol (RTP) which uses Transmission Control Protocol (TCP) or User Datagram Protocol (UDP) packet streams to punch a hole through Network address translation (NAT). This paper presents different innovative attack methods utilizing covert communication and RTP channels to spread malware or to create a data leak channel between different organizations. The demonstrated attacks are based on a UDP punch hole created using Skype peer-to-peer video conferencing communication. The different attack methods were successfully able to transmit a small text file in an undetectable manner by observing the communication channel, and without causing interruption to the audio/video channels or creating a noticeable disturbance to the quality. While these attacks are hard to detect by the eye, we show that applying classical Machine Learning algorithms to detect these covert channels on statistical features sampled from the communication channel is effective for one type of attack.

Understanding "Zoom fatigue": A mixed-method approach

Video conference meetings, which became frequent during the COVID-19 pandemic, might result in exhaustion (so-called "Zoom fatigue"). However, only little is known about "Zoom fatigue," the objective characteristics shaping it, and the subjective experiences eliciting this phenomenon. Gaining this knowledge is critical for understanding work life during the pandemic. Study 1, a within-person quantitative investigation, tested whether video conferences are exhausting and if objective characteristics (i.e. meeting size, meeting duration, and the presence of the supervisor) moderate "Zoom fatigue". Employees from Germany and Israel (N = 81) participated in a 2-week study, with meetings nested within persons (n = 988). Results showed that video conferences are exhausting-more than meetings held through other media. However, objective characteristics did not moderate this relationship. In Study 2, qualitative data from Germany and Israel (N = 53) revealed employees' subjective experiences in video conferences that may lead to "Zoom fatigue". These include, for example, experiences of loss and comparison with the "good old times" before the pandemic. Employees suggested ways to mitigate "Zoom fatigue," particularly, better management of meetings by leaders. Our results provide empirical support for "Zoom fatigue" and suggest which subjective experiences elicit this phenomenon, opening directions for research and practice. (PsycInfo Database Record (c) 2022 APA, all rights reserved)

Perceptions of likability and credibility of criminal defendants appearance in court proceedings via live or video conference

The use of video conferencing in the legal system has expanded in recent years. An exponential increase was noted during the 2020 spread of the SARS-CoV-2 virus and subsequent COVID-19 pandemic. The threat of contagion led courts across the country to modify their procedures to include on-line video mediated proceedings. While this technology was previously available and in use, the pandemic caused an immediate and exclusive pivoting to virtual proceedings. To date, there are many opinions about the effect of videoconferencing in the courtroom, but they are not often data driven. The existing research had identified some differences in the experience of live versus video conferenced courtroom appearances. However, there was no available data on how video conferenced proceedings might affect viewers' opinions of a defendant and how those impressions might influence aspects of the court process. The present study sought to further understand the impact of video conferencing a defendant in the courtroom.A randomized experimental design was used to assess the effect of video-conferenced mock court appearance on participants' judgements of the defendant. Participants were each given a legal case vignette, either a case involving a misdemeanor or a case involving a felony. They then watched either a live mock court appearance or a video conferenced mock court appearance of the defendant and completed survey measures of defendant likeability and trustworthiness, whether the defendant was guilty or innocent and their confidence in their decision. Results indicated no statistically significant difference the variables of confidence, likability or trustworthiness. Additionally, no statistical significance was observed in defendants' guilt or innocence. Results of the present pilot study denote a need for further investigation and understanding of the differences in presenting a defendant as a live presence the courtroom or present via video conferencing. (PsycInfo Database Record (c) 2023 APA, all rights reserved)

Prevalence of Online Fatigue during COVID-19: A Cross-Sectional Study on Academicians of Rawalpindi

ABSTRACT Objective: To determine prevalence of online fatigue among academicians and to analyse factors associated with online fatigue. Study Design: Analytical, cross-sectional study. Place and During of Study: The study was conducted online from Nov 2021 to Apr 2022 on academicians belonging to educational institutions and teaching hospitals of Rawalpindi Pakistan. Methodology: One hundred fifty academicians, aged 20-75 years, belonging to Rawalpindi were enrolled through snowball sampling. Data was collected online by using google forms. A validated questionnaire having an online fatigue scale was used. Partial responses were excluded. Qualitative variables were expressed as frequency and percentage while quantitative variables were expressed as mean and S.D. Chi-square test was applied. Results: Out of 150 academics, 72(48%) were males and 78(52%) were females. Mean age of participants was 32±9.4 years. Amongst the study participants 27(18%), 67(44.7%), 50(33.3%) and 6(4%) suffered from mild, moderate, severe and extreme online fatigue respectively. The degree of online fatigue was found to be significantly associated with female gender (p=0.000), older age (p=0.005) and higher level of education (p=0.002). Association of online fatigue with factors such as workplace (p=0.054), residence (p=0.129) and amount of technology usage (p=0.995) was found to be statistically insignificant. Conclusions: Our study showed that online fatigue was prevalent among the academic community of Rawalpindi, especially females. Online fatigue can be reduced by training the academicians about work-life balance and updating their knowledge on practical technology.

NACAC COLLEGE FAIRS GO VIRTUAL

For the past 47 years, National Association for College Admission Counseling (NACAC) has brought together students and admission professionals at college fairs around--and out of--the country. Because of the COVID-19 pandemic, in-person events are no longer possible, so for the first time, NACAC will host virtual college fairs. Even though things look quite different this year, high school counselors are eager to help students and their families navigate the college admission process and introduce them to colleges virtually. Each virtual college fair will occur over several days. Students will also be able to interact with college admission officers in small groups, listen to live sessions on various topics, and ask specific questions. Many live sessions will be recorded to enable students to review them at a time when it is convenient for them.

The benefits of continuing patient and public involvement as part of a randomised controlled trial during the Covid-19 global pandemic

Patient and public involvement (PPI) in clinical research strengthens the quality and relevance of research, and has been crucial to ensure that researchers continue to investigate relevant and important topics during the global Covid-19 pandemic. The MICE (Mental Health Intervention for Children with Epilepsy) randomised controlled trial relies upon PPI to steer the direction and delivery of the trial, and the PPI Research Advisory Group (RAG) adapted to remote online meetings during the pandemic. This article first describes how the PPI RAG supported the research trial during the course of the pandemic, particularly with key trial stages of recruitment, retention and follow-up. It considers how the PPI tasks were adapted to ensure that they remained meaningful throughout this period, particularly for children and young people. Second, the article explores the acceptability of PPI in research using teleconferencing methods, via a co-produced survey of the PPI group members. Survey results indicated that, while participants valued face-to-face meetings, having remote PPI meetings was preferable to having nothing. There was some suggestion that teleconferencing platforms make it challenging for reserved members of the group, and for children, to contribute. Our findings emphasise the importance of continuing PPI even when circumstances are sub-optimal. We hope that our findings will contribute to the wider conversation about what makes PPI effective, particularly in a digital world. [ FROM AUTHOR] Copyright of Research for All is the property of UCL Press and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full . (Copyright applies to all s.)